Khalid Raheel

Chief Marketing Officer

Bank Amar Indonesia Tbk

Brenda Lynn Dichoso

Head of Customer Experience Performance Management

PT Smartfren Telecom

Mayank Singh

Chief Digital Officer and Vice President - Marketing & Technology

Domino’s Pizza Indonesia

Bernard Lokasasmita

EVP Customer Franchise and Decision Science

Commonwealth Bank Indonesia

Citra Arini Putri

AVP - Head of Customer Experience and Service Operation

Oriflame Cosmetics Indonesia

Rachmat Ramdan

Head Of Customer Experience

Mapan - PT Ruma | Go-Jek Group

Putri Pangesti

Head of Customer Operations

Gravel

Maulana Malik Muqorrobun

Head Of Customer Care and Fraud Operation

Honest

Alfi Yani

Vice President of Customer Experience & Digital Services

Great Eastern Life

Ridwan Nugraha

Customer Experience Center Head

PT Bank BTPN Tbk

Rudy A. Dalimunthe

Senior Vice President

Tokopedia

Mohamed Amir

Head Of Service Operations

Ericsson